Social Media Director (bilingual Arabic-English)

Social Media Director (bilingual Arabic-English)

Job Overview

Social Media Director :

Quill is looking for a Social Media Director (bilingual Arabic-English) position in Dubai.

Looking forward to candidates 7+ years of agency experience.


Social Media Strategy & Activation:

Develop the long-term strategic direction for and oversee all social media strategic planning and execution efforts across Quill’s client portfolio
Create and enact social media strategies that significantly increase clients’ social presence for brand awareness, perception, and preference
Leverage the digital, social media, content and creative assets of Quill’s team and partners
Establish benchmarks and methods to measure the effectiveness of digital/social media platforms and initiatives
Increase efficiency and provide high impact value through social media listening and moderation tools
Collaborate with the paid media and PR teams to maximize the effectiveness of our digital/social media assets
Advise and execute on social governance policies, best practices and up to date social media trends
Upsell and cross-sell Quill services to clients that show added value and increased impact
Client Servicing

Provide strategic advice and high-level consultancy to clients, maintaining the agency’s position as an extension to the clients’ internal teams
Ensure timely fulfillment of all client deliverables and efficient client liaison to maintain client satisfaction and loyalty
Collect and act upon feedback from clients and account managers on a regular basis
Understand clients’ communication and business objectives to ensure alignment and added value
Insights & Analytics:

Establish benchmarks and methods to measure the effectiveness of our digital/social media marketing programs and initiatives
Monitor the performance of all clients for consistent brand growth
Manage and distribute actionable social media reports to all internal and external stakeholders

Motivate, manage, mentor and direct the team toward the effectiveness and high impact achievements
Effectively manage the talent and build a high performing team(s)
Mentor, educate and develop staff
Create innovative opportunities for direct reports to increase performance and build the department’s bench strength
Work and communicate effectively with the management team and other departments to clearly articulate, activate and report out the results and subsequent action plans across all digital/social media programs

Continuous learning and self-education for all aspects of social media as they evolve, including content, creatives, strategies, and approaches
Taking inspiration from other fields to inspire innovative approaches to social media account management

Ideal candidates must have excellent communication and leadership skills, be fluent in Arabic and English, and preferably with:

7 years of experience managing integrated creative social media teams at a medium to large-sized agency
A proven track record working with government and commercial entities in the UAE
A strong understanding of operational dynamics between creative, digital, content, strategy, and client servicing teams
A growth-mindset and a passion for continuous learning

Sharing your portfolio will be admired, Apply here or send CV with portfolio of managing clients at

How you match
Criteria provided by job poster
Cross Selling
Customer Relationship Management (CRM)
Social Media Marketing
Social Media
No match
No match
No match
Client Liaison
No match
Social Media Measurement
Contact the job poster
Job poster profile
Sumit Ghugharwal 2nd
Digital Director at Quill Communications FZ-LLC, Provide solutions to market efficiently. ++Businesses++
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Job Details
Seniority Level

Marketing & Advertising Online Media Government Relations
Employment Type

Job Functions
Marketing Public Relations Writing/Editing

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