Sales Executive – Careem NOW
This position will drive sales by strengthening the relationship with our corporate customers and strategic partnerships. This will be accomplished through a robust customer retention program that enables communication with customers and partners in a personalised manner while leveraging the ability to translate customer insights into actions for customer service.
Client relationship and management for corporate customers and strategic partners
Corporate customer retention and growth – establish strong customer relations while representing local and national clients professionally
Conduct and lead corporate customer training workshops, capture feedback and develop action plans to improve customer experience
Work closely with Sales team to develop and implement strategies that grow the corporate customer and strategic partnership base and drive sale & traffic, leveraging CRM and programs
Monitor and analyze customer data to identify key areas of focus and problem solving customers concerns
Manage the customer retention and engagement strategy, executing timely and accurate deliveries of corporate communications to achieve business goals
The ideal candidate will have a passionate commitment to improving the lives of people, an insane focus on excellence and customer service, and a strong alignment with our core values: being bold, focused, agile and collaborative. Additional qualifications include:
Client relationship experience, including managing customer retention programs
Proactive, make things happen business approach. Seeks out problems and opportunities for change
Approaches work objectives with a sense of urgency and passion, and a dedication to exceed performance expectations.
Proven track record of success with metric driven results.
Track record of driving results through cross-functional collaboration.
Analytical skills with an ability to clearly translate results into actionable insights.