Reporting and Analytics Senior Analyst

Reporting and Analytics Senior Analyst

Job Overview

Reporting and Analytics Senior Analyst

Equinix, Inc. (Nasdaq: EQIX) operates International Business Exchange (IBX) data centres offering businesses a place to reliably run their operations and securely exchange critical information in North America, Europe and Asia-Pacific. Every day, without compromise, the people who control the world’s most valued information assets place their trust in us, leveraging our insight, expertise and world-class service to protect and connect what matters to them most–their information.

Why Equinix

We make the internet work faster, better, and more reliably. We hire hardworking people who flourish with solving difficult problems and give them opportunities to hone new skills, try new approaches, and grow in new directions. Work with us and shape the future of cloud and enterprise connectivity at one of the fastest growing technology companies. If you want to play a part in building a historically significant company, we want to meet you.

We are looking for a Reporting and Analytics Senior Analyst

Main responsibilities and accountabilities of the role

Ad Hoc and Scheduled Reports

  • Creates complex ad hoc reports, using insights from data exploration to build comprehensive reports with visualizations and insights, according to and requirements defined by Business Operations
  • Works with the various country operational business units to revive the reports and ensure a common understanding of their content, delivers metrics upon which decisions can be made
  • Works to create a ‘single source of truth;’ a dashboard that all agree is the appropriate view of their tasks so that all departments and countries are measured equally and data integrity is not questioned
  • Maintains the Operations dashboard using available tools to allow for multiple submitters but have a controlled and managed output

Communication & Stakeholder Management

  • Works to make data available and increase the stakeholders capability to interpret and use data and analytics tools effectively
  • Reaches out to stakeholder(s) to clarify requests and understand reporting requirements
  • Makes recommendations of what data should be explored and debriefs with the stakeholders to explain data insights and confirm report
  • Acts as a liaison with technical support teams to translate the business requirements into usable data sets
  • Ensures timely review with GEM South leadership to identify future business needs that requires analytical and reporting support. Recommends opportunities to improve the existing reporting
  • Acts as the responsible person for understanding historical performance trends and results

Data Management & Quality Assurance

  • Explores data within multiple files to determine trends, correlations and causal relations between variables
  • Coordination of data management, acting as a point of contact with data management teams in the Southern Europe region and globally
  • Identifying areas of anomalies and working with concerned country Operations departments for timely resolutions
  • Performs follow-up checks of data within business systems/platforms to ensure data quality and accuracy

Leadership characteristics of the role

  • Was exposed to matrix type of organization, global environments
  • Demonstrates and instills the Equinix culture and values
  • Demonstrates influencing skills to achieve solutions and dealing with challenging stakeholder situations
  • Excellent communication and presentation skills

Knowledge and Experience

  • 3 to 5 years of professional experience in a similar position
  • Excellent command of written and spoken English
  • Strong experience using Microsoft Power BI and preferably other BI tools like Tableau, Sisense, Looker, etc.
  • Advanced understanding of Business Intelligence
  • Strong understanding of operational KPIs and how to present them coherently
  • Advanced understanding of data extraction and analysis preferably on Oracle, Siebel and Maximo
  • Agile and Scrum knowledge
  • Good working knowledge of SQL
  • Demonstrable experience of delivering project(s) in Analytics & Reporting
  • Strong Excel Skills with other Microsoft Office Suite applications
  • Experienced in analysis of Data Centre reporting and metrics
  • Knowledge of predictive analytics, forecasting and machine learning
  • Basic coding proficiency in Clarizen is a plus

Skills and Attributes

  • Strong numerical, analytical and problem-solving capabilities
  • Ability to analyze, model and interpret data paying attention to details
  • Demonstrate a passion about data analysis
  • Ability to balance competing requirements to deliver a regionally accepted common reporting framework

What We Offer

The opportunity to leave your mark in a company that is growing quickly and still manages to keep a pioneer spirit.

A competitive salary and a company culture, that values commitment, respect and fun at work.

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