Regional Commercial Operations Manager

Regional Commercial Operations Manager

Job Overview

Job Description

The role of the Regional Distribution Manager (RDM) is to essentially manage, monitor and support the distributors, their performance, and their teams in order to ensure execution of the Animal Health commercial distribution strategy which would be designed and executed by the RDM in collaboration with the MD for Gulf & Levant.

The RDM will be responsible for providing Distribution Channel direction and management as needed on issues throughout Gulf & Levant and execute plans on product launches in conjunction with the species leads, as it relates to the specifics of each distributor. In addition, they would be responsible for managing the design and implementation of various contracts with distributor to ensure clear, stable, and profitable relationships with the trade partners.

The successful candidate will leverage resources and departments to drive profitable revenue growth for the region.

Role and Responsibilities:

Manage and bring to life contracts with distributors, wholesalers and customers in Gulf & Levant region
Monitor and coordinate the forecast and sales monthly, quarterly, YTD, and provide guidance to Logistics & Supply team
Monitor and communicate retro-bonuses internally and to distributors, align with logistics and finance
Monitor and track stocks, payments, identify risks and propose remediation
Establish a solid tracking report for monitoring of distributor KPIs and performance
Own the commercial policy, control and archive documentation, participate in important commercial decisions in the frame of the policy and support regional species leads to identify the correct path if necessary
Design, execute and monitor the commercial policy for each distributor
Monitor, analyze distributors performance by species and recommend strategic improvement or operational improvements
Ensure distributors are engaged with MSD, well informed and working to grow MSD in the territory
In collaboration with logistics, improve the business planning from distributors and connection with business planning.
In collaboration with finance team, monitor payment collection
Lead key initiatives such as pricing strategies in the distribution channel
Establish, prepare and issue monthly communication platforms for each individual distributor
Co-Develop and implement operational and strategic distribution direction with G & L Leadership team
Join or lead projects agreed with G & L Leadership team in connection with commercial strategy

Minimum of 5 years in Pharma/FMCG industry in the Middle East region (animal health experience is advantageous but not essential)
Background specialty in key account management, distribution management with a minimum of 5 years’ experience in one or other specialties
Language skills: Fluent in English and Arabic (Preferred but not Compulsory)
University Degree preferably in Science with Postgraduate qualification in marketing or business administration (advantageous but not essential)
Strategic business planning and management skills
Sound project management skills and experience, particularly in relation to commercial systems and processes
Team player and able to lead project teams
Wide-ranging and sound communication skills for report writing, summarizing, negotiating and presenting
Broad experience within the animal health/agricultural industry gained through several varied roles
Ability to work under pressure to deadlines
Sound interpersonal skills for dealing with a wide range of people in a variety of situations
Persuasive and a strong motivator
Quick to learn and adapt
Our Animal Health division is a global leader in veterinary medicine and digital solutions dedicated to the health and well-being of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal health and well-being and supporting a safe food supply. Through our commitment to the Science of Healthier Animals®, we offer one of our industry’s most innovative portfolio of pharmaceuticals, vaccines and digital health management solutions including traceability and monitoring products that serve to prevent, treat, and control diseases across all major farm and companion animal species.

Who we are …

Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products.

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.




Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Requisition ID:R62713

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