Logistics Performance Manager
As part of the Delivery Hero network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates. Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!
Managing and improving the logistics performance of all cities across the country. Taking ownership of various service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps
What on Your Plate?
Reporting and monitoring of KPIs and performance SLAs
Identify and solve logistics performance related problems by analyzing and deriving insights from large, complex sets of data
Responsible for everything related to logistics products/systems and how they are utilized.
Providing all data needed for performance improvement on country level and acting as a consultant for the Country Logistics Manager
Work alongside country sales & marketing teams on actions and activities to drive performance forward for own delivery
Optimize country setup to improve efficiency and overall logistics performance KPIs
Provide weekly updates to country management on projects & performance progress
What did we order
Bachelor’s Degree, MBA is a plus
2-5 years of experience in food/grocery tech industry is highly preferred
Extensive experience in Data Analytics tools (such as Tableau, Looker, etc)
Strong communication skills, both written and verbal
Experienced in dealing with products and systems
Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams
Ability to analyze data and derive insights from comprehensive data reports
Ability to deal with ambiguity, work under pressure, handle stress,
An individual contributor who can work in a fast-paced environment with a make it happen attitude