Job Description
Job Description
Scope:
Aggressively target the solicitation of business from key market segments: Leisure & MICE to achieve annual revenue targets.
Formulate and implement sales strategy for the Chinese & SEA markets to ensure revenue growth in the portfolio.
Facilitating indoor and outdoor sales activities as well as external client meetings.
Identify new business partners for the company.
Conduct DMC Product training & Educational webinars.
Drive lead conversion and initiate new revenue streams.
Engage in domestic and international sales missions and tradeshows to raise awareness and consideration.
Conduct monthly client entertainments and execute review meetings.
Work in liaison with contact center team in confirming opportunities.
Communicate all sales campaigns to relevant customers and obtain proof of commitment.
Effectively use the CRM system for daily reporting, tracking leads and other functions as requested.
Develop and Manage portfolio of active and prospect accounts in coordination with international teams.
Resolves order and inventory problems by investigating data and history, thus identifying alternate means for filling requests and notifying the team and customers.
Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices, forwarding resolution to the Head of Sales.
Provides product, promotion, and pricing information by clarifying customer request, selecting appropriate information, forwarding information and answering questions.
Maintains customer database by inputting customer profile and updates in CRM.
Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses and therefore forwarding for reimbursement.
Accomplishes department and organization mission by completing related results as needed.
Manages assigned segment within UAE territory in order to maximize sales revenues.
Performs sales activities on major accounts and negotiates sales price and discounts in consultation with the Head of Sales.
Accurately forecasts annual, quarterly and monthly revenue streams.
Making data-informed decisions to drive performance and resource allocations.
Take initiative in improving guest experience.
Qualifications
Essential:
Bachelor’s degree / diploma
Desirable:
Master’s degree
Years Of Experience
Essential:
5-6 years of work experience in leisure segment or attractions industry handling the Chinese market
Desirable:
7-8 years of work experience in/or within the hospitality/leisure industry handling Chinese market
Skills
Essential:
Fluency in Mandarin & English language
Experience in account management and negotiation
Minimum 5 Years presence in UAE market selling locally and internationally.
Understanding sales cycle for DMC, OTA, TO and Wholesaler clients
Experienced in DMC road shows and confident to conduct presentations.
The ability and desire to sell.
Excellent interpersonal and communication skills
Working knowledge of MS Office
UAE driving license.
Desirable:
Fluency in any other foreign language
Experience in Business Development
Work experience in a customer-facing environment, such as retail or hospitality