Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job:

An opportunity has arisen for an HR Manager to support the Region at Jumeirah Group. The main duties and responsibilities of this role:

  • Regularly analyse and review HR statistics to identify trends so that attention can be directed to key issues and resources adjusted accordingly.
  • Ensure the effective implementation of company-wide Human Resources policies, procedures and practices in accordance with the company objectives.
  • Monitor execution of the hotel HR Strategy in line with Corporate HR direction to ensure achievement of the objectives.
  • Monitor employee engagement initiatives.
  • Support the implementation of the talent management framework to build a highly competent workforce and a culture of achievement.
  • Ensure training programs and development opportunities are deployed at a consistently high standard, aligned with business needs and Jumeirah culture and learning opportunities are provided on various mediums.
  • Ensure all activities in performance management process are effectively executed so that colleagues have the opportunity to participate, receive feedback and be given opportunities to develop.
  • Coordinate & drive talent management process in order to ensure talent management is fully embraced and the benefits fully realized.
  • Ensure Colleague Opinion Survey results are communicated, analysed and action plans are developed and reviewed on a regular basis to improve colleagues working and living conditions.
  • Support the annual HR budget and capex process and ensure P&L’s are well managed and monitored.
  • Consult on workforce planning activities in order to optimize staffing levels, productivity and service standards in the most cost effective manner.
  • Direct the ongoing monitoring of the hotel’s HR activities in order to ensure that they accurately reflect the Group’s s employee value proposition and comply with the defined Service Level Agreements (SLAs) and budgets.
  • Lead the identification of opportunities for continuous improvement and standardisation of HR systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.
  • Provide leadership and support to the HR team in order to increase knowledge, skill set, share best practice and achieve high performance standards and liaise with internal and external parties at the appropriate levels to ensure smooth flow of operations.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • Bachelor’s Degree in Business, Human Resources Management or equivalent from an accredited and renowned University.
  • 3-5 years experience in similar role in a luxury hospitality brand or a recognized blue-chip organization.
  • Strong knowledge of key HR frameworks such as employment law, organizational planning, organization development and talent management.
  • Budgeting for large scale projects/operations.
  • Capable of developing, articulating and implementing business strategies and initiatives.
  • Possesses strong problem-solving, reasoning and analytical abilities and a strategic thinker.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, children’s education assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

About Jumeirah Hotels & Resorts

Jumeirah Group, a member of Dubai Holding and a global luxury hotel company, operates a world-class 6,500+-key portfolio of 25 luxury properties across the Middle East, Europe and Asia.

The group boasts some of the most prestigious and captivating properties in the world, from the iconic flagship hotel and timeless pinnacle of luxury, Burj Al Arab Jumeirah, and lavish Arabian palaces across Dubai’s Madinat Jumeirah, to its contemporary Maldivian island paradise at Olhahali Island and art-inspired dolce vita on the island of Capri. Whether a modern twist on a British classic in the heart of Knightsbridge at The Carlton Tower Jumeirah, or a futuristic setting at Jumeirah Nanjing, Jumeirah’s name is synonymous with service excellence, crafting exceptional experiences for everyone who walks through its doors.

Beyond its properties and resorts, Jumeirah Group is also dedicated to destination dining experiences, combining the most authentic and diverse cuisines with spectacular settings to create those unforgettable moments worth sharing. With over 85 restaurants across its portfolio, Jumeirah Group’s award-winning homegrown concepts including Sal, KAYTO, Shimmers, Al Mare, Pierchic and French Riviera, enjoy an enviable reputation for culinary excellence, with ten featuring in the Gault&Millau UAE 2022 guide. The group also has three Michelin starred restaurants – Shang High, L’Olivo and Al Muntaha.

The health and safety of guests and colleagues remains Jumeirah Group’s utmost priority and as such, the group has implemented a series of protective measures across all of its hotels and strictly adheres to each market’s respective government directives.