Job Description

SummaryIn support of, and to enable, OXAGON to be the easiest place in the world to do business, the Investor Care Center (ICC) ultimately aims to be a fully activated one-stop-shop supporting incoming investors/ tenants with a range of integrated advisory, operational and administrative services throughout their investor-tenant onboarding journey that aims to support and enable investors/ tenants to navigate the broad business and regulatory environment to set up their OXAGON operations successfully and positions them for future growth.The ‘Future Workforce Lead ICC’ will:Responsibilities

  • Directly supports the ICC Manager, Future Workforce to achieve the overall future workforce aims that underpin the OXAGON strategy.
  • Liaises with other NEOM/ OXAGON teams regarding future workforce and other related activities for incoming investors/ tenants to maximise learning/ borrowing from/ contribute to other programs, ensure efficient collaboration, to avoid duplication, and drive synergies where possible.
  • Liaises and partners with OXAGON investors/ tenants and other internal and external stakeholders/ providers to design and deliver an overall workforce sourcing and training strategy, including driving the qualification and selection of select workforce providers (recruiters, on-boarders, training organizations, etc.)
  • Supports the creation of, and manages inputs to, a set of future workforce processes that are to be used by ICC and OXAGON stakeholders to capture future demand requirements of incoming investors/ tenants so that their future workforce needs can be met.
  • In a coordinated/ cohesive cross-NEOM manner, liaise with external entities (universities and other educational institutions, vocational & training centers, recruitment consultancies, etc.) on whom ICC/ OXAGON/ NEOM will rely on to deliver initiatives.
  • Supports the establishment of appropriate governance and controls for future workforce activities that enables strategy alignment and the most efficient way of getting work done.
  • Supports the creation and management of easy-to-comprehend dashboard(s) and performance reports to support tracking ICC/ future workforce progress and in engaging OXAGON leaders and other stakeholders.
  • Supports the development of content and processes for digital and other platforms that supports ICC activities with internal and external parties with a focus on incoming investors/ tenants.
  • Carry out any other operational and other tasks and duties as mutually agreed with the Manager, Future Workforce.


  • Minimum Bachelor’s degree.
  • MBA or other relevant master’s degrees is a plus.
  • 5+ years relevant experience, or in relevant adjacencies.
  • Able to work effectively in, and contribute to, a diverse and multicultural environment.
  • Exposure to the Saudi Arabian business environment a plus.
  • Proven stakeholder management and networking capabilities.
  • Relationship builder who inspires trust and confidence with all stakeholders.
  • Outstanding written, verbal and presentation communication skills.
  • Team player able to work in a highly matrixed organization.
  • Able to perform to high standards in a high-pressure, often fluid, and sometimes ambiguous and demanding environment.